When I paid online for the camera, I put in my CC info and pressed submit, but the session had timed out, so I had to do it over. Little did I know that they'd held the purchase amount ($279.99) twice. Fine, I can deal with that 'cause I have enough to cover it. I figured that the second hold of $279.99 would disappear when they received the payment. But I checked this morning, and although the $279.99 payment went through, there was still a hold of $279.99 on my account. So I wanted to find out when the funds would be released. I didn't really feel like calling, so I used the credit union's webchat service.
Below you will discover the reason I was barely restraining myself from attacking the screen and pulling the woman's brains out from the other side (not that she'd miss them or anything).
( My name is Annette. How may I assist you today? )
If she had just read my question to begin with, she could have just answered my question then instead of going through all that garbage. Not to mention, she kept restating things I'd told her and it would have helped a bit if she were at all able to ADD! $235 and $13.02 do not add up to $293.01. And I bet that's how she got the $235.01 because the Hotwire transaction was $235.00. Stupidstupidstupid!
Below you will discover the reason I was barely restraining myself from attacking the screen and pulling the woman's brains out from the other side (not that she'd miss them or anything).
( My name is Annette. How may I assist you today? )
If she had just read my question to begin with, she could have just answered my question then instead of going through all that garbage. Not to mention, she kept restating things I'd told her and it would have helped a bit if she were at all able to ADD! $235 and $13.02 do not add up to $293.01. And I bet that's how she got the $235.01 because the Hotwire transaction was $235.00. Stupidstupidstupid!