Yay for warranties!
Jun. 3rd, 2005 12:47 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
osarabaI sent back my Creative Zen Micro (5gb/black) to Creative Labs a couple of weeks ago because the headphone jack wasn't functioning properly. I'd gotten it off of ebay, so I wasn't sure I'd be able to get an actual receipt for it, but luckily the seller I bought it from really did buy it -- from Wal-Mart, unfortunately, but still, at least it didn't "fall off the truck." So they sent me the receipt and I was then able to ship the Zen Micro to Creative Labs, hoping that it was still considered under full warranty so I wouldn't have to pay for parts and/or labor.
Well, someone called from Creative Labs yesterday to confirm my address, so I figured they'd be sending it back soon. I checked the website this morning and it had been updated over night -- they tested it and found that the headphone jack wasn't working (duh) and they replaced my Zen Micro with a whole new one. Yay! (I wonder if this one comes with another warranty...?)
But I'll just be happy to get it back -- I've been using my old CD player, but it's just not the same. Although I'm going to have to re-upload all the music I had on there to the new one. At least I'd only had it for 2.5 months; not enough time to put on more than 450 songs. ^_~;
Well, someone called from Creative Labs yesterday to confirm my address, so I figured they'd be sending it back soon. I checked the website this morning and it had been updated over night -- they tested it and found that the headphone jack wasn't working (duh) and they replaced my Zen Micro with a whole new one. Yay! (I wonder if this one comes with another warranty...?)
But I'll just be happy to get it back -- I've been using my old CD player, but it's just not the same. Although I'm going to have to re-upload all the music I had on there to the new one. At least I'd only had it for 2.5 months; not enough time to put on more than 450 songs. ^_~;
